IT Masters Introductory Certificate in Business Analysis


This free short course is for those that:

  • Are interested in pursuing a career as a business analyst
  • Want to find out about the tools and techniques used by business analysts
  • Want to be able to work more effectively with business analysts

Enrol Here

Use the form below to enrol in this short course, once submitted you will receive a signup email with login details for our learning site.

Course Schedule


  • The role and purpose of business analysis
  • The nature and importance of requirements
  • Defining the nature of the problem or objective
  • The elicitation of requirements
  • Understanding and categorising requirements
  • Defining and recording requirements to work with
  • The requirements catalogue
  • Use case modelling
  • Confirming and sharing requirements
  • Getting stakeholders aligned
  • Requirements traceability
  • Changes to requirements
  • Overview of tools for analysis
  • Using tools to get results
  • Business analysis tools for non-analysts
  • Change/project management
  • Exam pass mark: 50%
  • Time limit: 1 hour
  • Attempts allowed: One
  • Format: 40 multiple choice questions

Course Information


Who will present the webinars?

This course was developed by Brenton Burchmore. Brenton is our senior industry-based lecturer and course designer for business subjects. With over 20 years of industry experience, Brenton has overhauled and implemented systems, processes, procedures and software using business analysis techniques and methods. He now brings this practical BA experience to our Introductory Certificate in Business Analysis Short Course.


What is the aim of this short course?

The aim of the short course is to give you a ‘taster’ of Business Analysis, as well as what it is like to undertake postgraduate study via Online Education with Charles Sturt University.


What are the employment prospects for Business Analysts?

The job market for Business Analysis has expanded rapidly since the International Institute of Business Analysis™ (IIBA®) was established in Canada in October 2003 with IIBA membership in 2015 growing to 29,000 members in 115 chapters on 6 continents. The Australian Government Job Outlook website predicts that there will be very strong growth in the number of ICT Business and Systems Analysts in the next 5 years with the total numbers employed in the sector projected to rise from 25,900 in 2014 to 30,900 in 2019. Finally, a search for Business Analyst on the website shows that in June 2016, there was 1,472 vacancies for Business Analysts.


What is included?

In addition to the weekly hour-long interactive webinars, you will be provided with suggested reading materials, audio lectures, an active discussion forum and a weekly activity to complete.


Is there a final exam?

Yes — the short course exam will be a timed, open-book exam that you will sit at your computer.


Do I get a completion certificate if I complete the course?

Yes — provided you receive a pass mark (50% or over) for the exam.


Will the course qualify me for university credit?

Yes — successful completion of three or more of our short courses will qualify you for one credit for an industry elective subject in our postgraduate courses. Click here for further details.


Will I need to purchase any study materials to complete the course?

No — all essential materials will be supplied.


Will the webinars be recorded?

Yes — all webinars are recorded and you will be able to access them, and all other free course materials, by registering for the course.


Am I Eligible to Study
a Post Graduate Course?

Industry experience and previous studies all contribute towards your eligibility. You do not necessarily have to have an undergraduate degree to study.