Enrolments: 519,904

Master Degree and Graduate Certificate Course Enrolments: 8,865

The total number of Master degree and Graduate Certificate enrolments since Charles Sturt University and IT Masters launched our first qualification in 2003.

Short Course Enrolments: 511,039

The total number of enrolments in our free short courses that we offer as a taster of what it is like to study via Distance Education with Charles Sturt University.

Graduate Certificate in Computing (Career Transition)

Reskill to work in the dynamic digital economy and benefit from the growth in technology jobs. The Graduate Certificate in Computing (Career Transition) at Charles Sturt University puts you in the driving seat. Take control of your next career move – and futureproof it – by building a course designed for your goals and to meet industry demand. The course can also be used as a pathway into a number of Master degrees and provided you choose the correct subjects, you can use all 4 subjects from your Graduate Certificate as credit towards your Master degree.

Combining academic and industry subjects, this course gives you the perfect balance to make a successful career change, with the added bonus of work experience with an optional internship placement.

This course is part of the Australian Government’s Job-Ready Graduates Package which means you can upskill or retrain for less. Start your Graduate Certificate in 2023 and save up to 71% on your course fees – read more here.

Commonwealth Supported Places 2023
Save up to 71% on your course fees*
Duration
8 months part-time
Intakes
Six sessions a year
Study mode
Online
Units of Study
4 subjects
Course Details

What is this course about?

The aim of this course is to provide a graduate qualification in information technology (IT) for applicants seeking to:

  • develop specialised technical skills in an IT area appropriate to their professional needs;
  • develop the technical, communication and critical thinking skills needed to solve complex IT-related problems and to communicate solutions;
  • prepare themselves for a career and/or further study in IT.

Upon completion of the course graduates will be able to:

  • Demonstrate and apply knowledge of current trends within the information technology (IT) discipline;
  • Investigate and critically reflect on emerging IT trends;
  • Apply appropriate technical skills and critical thinking techniques to solve complex IT-related problems;
  • Effectively communicate IT concepts and solutions to professional and non-professional audiences;
  • Pursue master level study within an IT area appropriate to their professional needs.

Professional Internship

Bridge the gap between the classroom and the workplace. A professional internship will provide you with hands-on experience in the IT industry. Whether it be in cyber security, cloud computing, networking & sysadmin, digital marketing or project management, you can turn your theoretical knowledge into practical skills.

  • Apply your skills learned during your studies
  • Gain hands-on experience in the industry
  • Network and create long lasting professional relationships in the industry

Note: the Professional Internship subject is currently only available for students studying the Graduate Certificate in Computing (Career Transition). If you would like to host an intern at your organisation, please follow this link.

What’s involved:

  • 220 to 240 hours professional work experience (typically worked as 2.5 days per week, over 12 weeks)
  • Work on a project or activity in a private or public sector organisation under the guidance of an industry mentor
  • Interns are unpaid, earn credit towards their degrees and participate in online learning activities as part of the unit
  • At conclusion of the internship, each student will be required to prepare a report and give a presentation at a workshop attended by fellow students and academic supervisors

What you get:

  • A dedicated internship consultant to guide you through the experience
  • Work with you to find an internship opportunity and host company to match your goals
  • An individual internship training plan
  • Workers insurance coverage for the duration of the internship
  • References and job opportunities – a large number of interns are offered employment after the internship
  • Assistance with resume writing, interview preparation and professional development
  • LinkedIn and professional social media profile development

Upon successful completion of this subject, students should:

  • Be able to evaluate and reflect on personal approaches to work and how these can be developed in the future
  • Be able to critically evaluate and apply conceptual and theoretical knowledge to a specific workplace environment
  • Be able to appraise personal development across a range of work preparation skills
  • Be able to appraise personal development across a range of professional practice skills
  • Be able to develop proficiency in working independently and effectively as a team member

Interested? Complete the internship expression of interest form below.

Subjects

All subjects in this course are part of other IT Masters courses. Selecting subjects that also appear in your preferred master course(s) will ensure that all subjects will count towards that master course if you continue studying. Check the subjects in these courses when planning your subject selection.

Group A: Academic Elective Subjects - choose two (2) subjects from:
HRM502
Human Resource Management
ITC506
Topics in Information Technology Ethics
ITC513
Wireless Communications
ITC514
Linux Server Administration

Abstract

This subject is an introduction to human resource management in organisations with a focus on developing solutions that are practical and effective in meeting business goals. Studying this subject will provide you with the skills to make a difference to the performance of organisations. In addition, you will develop skills in critical thinking, communication, research and collaboration.

HRM502 Human Resource Management will cover the following topics:

  • HRM making a difference
  • HR planning
  • Work design
  • Diversity, recruitment & selection
  • Performance management & reward
  • Employee development in the workplace
  • Workplace health and safety

Subject Availability

Session 1 (Feb), Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject allows students to develop skills that are necessary to identify ethical issues that are raised as a result of the advancement of information and communications technology (ICT). The subject will cover areas such as critical thinking, professionalism, ethical theories, privacy, security and crime in cyberspace, intellectual property, freedom of speech and regulation of the internet, systems reliability, and social and ethical issues of emerging technologies. By the end of the subject, students should be able to argue consistently and rationally about the moral problems raised by the adoption and use of ICT and propose solutions to those moral problems.

ITC506 Topics in Information Technology Ethics will cover the following topics:

  • Introduction to ICT ethics.
  • Introduction to critical thinking techniques.
  • Professionalism and professional ethics.
  • Ethical theories and analysis.
  • Privacy.
  • Security and crime in cyberspace.
  • Intellectual property.
  • Freedom of speech and Internet content regulation.
  • Emerging technologies and ethics.
  • ICT and Society.

Subject Availability

Session 1 (Feb), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject provides students with an in-depth knowledge of wireless communication systems. It starts with the discussion of wireless signals, their propagation mechanisms and the capacity of wireless systems for practical wireless communication scenarios. The subject then explores the working principles of wireless systems such as Wi-Fi and Wireless Local Area Networks. It further discusses emerging wireless communication systems and the challenging wireless security aspects for these systems.

ITC513 Wireless Communications will cover the following topics:

  • Wireless signals and frequency spectrum
  • Wireless systems and standards
  • Wireless communication channels
  • Antennas and wireless propagation
  • Practical wireless networks
  • Wireless communication security
  • Emerging wireless communication technologies

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject is designed to introduce students to systems administration of Linux servers that provide information services accessed through the internet. Students learn to operate servers via the command line, write scripts to automate management tasks, create and manage networked information services, and assess tools for improving data and service protection.

ITC514 Linux Server Administration will cover the following topics:

  • Introduction to server administration
  • Automating system tasks
  • Data organisation
  • Data Integrity
  • Network administration
  • Network services
  • UNIX security
  • Performance analysis
  • Security management and policy

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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ITC540
IT Infrastructure Management PG
ITC542
Networking Fundamentals
ITC558
Programming Principles
ITC560
Internet of Things

Abstract

This subject will employ a research, reporting and presentation approach using the latest ICT tools to examine and critically analyse a combination of the technical and management issues in the administration of contemporary IT infrastructure. The subject will provide students with the essential knowledge of service and quality management processes and practices. Students will learn the applied knowledge of IT Service Management (ITSM) and will be introduced to the universal “Information Technology Infrastructure Library (ITIL)” framework which provides a cohesive set of best practices.

ITC540 IT Infrastructure Management PG will cover the following topics:

  • Information systems, IT architecture and governance
  • Data management and business intelligence 
  • Network management and mobility.
  • Cybersecurity and risk management
  • E-Commerce and mobile commerce 
  • Enterprise systems 
  • Introduction to IT service management (ITSM)
  • Dimensions of Service Management 
  • Technology Infrastructure Library (ITIL) Service Value System 
  • ITIL Management Practices 
  • Best practice frameworks for IT service management

Subject Availability

Session 1 (Feb)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject provides students with an introduction to contemporary computer networking concepts and instils the skills and knowledge required to design, configure and manage a small to medium sized network. Students will gain knowledge about the layered architectural design principles along with the technical standards required for establishing connectivity through such networks. The subject will introduce students to the current and emerging concepts in IP addressing, IP routing and switching to develop the skills required to design, implement and troubleshoot computer networks.

ITC542 Networking Fundamentals will cover the following topics:

  • History of the internet.
  • Layered networking architecture.
  • Underlying technologies.
  • IP addressing.
  • Internetworking protocols.
  • Routing protocols.
  • Address and name management.
  • Application and Transport layer protocols.
  • Future of internetworking.

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject introduces students to the programming process. It begins with the development of problem solving skills relevant to the solution of programming problems. This subject is one of the foundation subjects for other studies in information technology because it develops skills, techniques and approaches that underpin many other areas of the discipline of computing.

ITC558 Programming Principles will cover the following topics:

  • The major steps in the programming process.
  • Techniques for analysing programming problems.
  • Variables and expressions.
  • Control structures of sequence, selection, and iteration.
  • Designing appropriate test data.
  • Introduction to object orientation.
  • Debugging techniques.
  • Programming languages and their application areas.

Subject Availability

Session 1 (Feb), Term 3 (Aug)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject provides a broad study of various latest internet technologies and underlying communication technologies used in the Internet of Things (IoT). The main emphasis is to combine technical concepts with a high-level understanding of IoT networks and communication media used in the IoT. The subject provides a comprehensive understanding of the Internet of Things and explores topics such as IoT architecture, IoT communication protocols, security in IoT and IoT applications in the modern world. The subject also examines business use-cases of IoT in real-world environments such as industrial and home automation.

ITC560 - Internet of Things will cover the following topics:

  • Introduction and overview of IoT.
  • IoT and web of things.
  • IoT architecture.
  • IoT building blocks.
  • IoT communication protocols.
  • Security in IoT.
  • IoT applications and business use-cases.

Subject Availability

Session 2 (Jul)

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ITC561
Cloud Computing
ITC568
Cloud Privacy and Security
ITC578
Dark Web
ITC593
Network Security and Cryptography

Abstract

This subject provides students with an in-depth study of cloud computing technologies and their use in business. It looks into various standards based cloud systems and architectures. It further discusses various cloud delivery models, planning for migration to a cloud model. It also discusses governance and security issues in a cloud model and managing the cloud infrastructure.

ITC561 - Cloud Computing will cover the following topics:

  • Fundamentals of Cloud Computing.
  • Cloud Architectures.
  • Cloud Delivery Models.
  • Cloud Risk Management.
  • Cloud Security.
  • Planning a migration to the Cloud.
  • Cloud Governance and Management.
  • Managing the Cloud Infrastructure.

Subject Availability

Session 1 (Feb)

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Abstract

This subject focuses on issues surrounding cloud computing privacy and security and their application to business. It discusses the governance framework that must underpin and define the processes for determining risk, privacy and security issues for an enterprise which uses a cloud model. It will examine the legal and business requirements for privacy, the need for a risk management assessment of all data used in cloud operations, and the use of security controls to manage the assessed risk. It further examines the major cloud deployment and delivery models to determine how these affect the risk management assessment and subsequent security controls when applied to business.

ITC568 Cloud Privacy and Security will cover the following topics:

  • Governance and auditing for cloud operations.
  • Threats, risk and requirements landscape.
  • Privacy, data and digital identity.
  • Data sensitivity, location and legal jurisdiction.
  • Cloud security approaches and challenges.

Subject Availability

Session 2 (Jul)

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Abstract

This subject provides a broad overview of emerging malicious and cybercriminal activities inside the dark web. The subject also analyses dark web content and investigates anonymising networks in the dark web using publicly available tools. Students will also learn dark web forensics and mitigating techniques to defend against cybercrime.

ITC578 Dark Web will cover the following topics:

  • Introduction to the dark web
  • The threat landscape in the dark web
  • Cybercriminal and malicious activities in the dark web
  • Evolution of the web
  • Data analysis of web content
  • Dark web forensics
  • Open Source intelligence
  • Mitigating techniques

Subject Availability

Session 2 (Jul)

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Abstract

ITC593 provides the practical knowledge and skills needed to analyse and work with network security protocols and standards, along with an in-depth introduction to the field of cryptography. The subject explores how contemporary encryption algorithms, digital signatures and cryptographic hash functions are used to implement various security goals, such as authentication, confidentiality and integrity. It also includes a comprehensive coverage of emerging security trends in modern IT infrastructure.

ITC593 - Network Security and Cryptography will cover the following topics:

  • Introduction to computer and network security.
  • Cryptography and its applications in network security.
  • Secret key (symmetric) algorithms.
  • Public key (asymmetric) algorithms.
  • Modes of operation.
  • RSA algorithm;
  • Authentication systems.
  • TLS and IP security
  • User authentication & Kerberos.
  • Key Management & Public key infrastructure (PKI).
  • Emerging trends and challenges of network security

Assessment

  1. Online Quizzes (20%)
  2. Short Answer Questions and Report (15%)
  3. Research Report (15%)
  4. Final Exam (50%)

Subject Availability

Session 2 (Jul), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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ITC595
Information Security
ITC596
IT Risk Management
ITC597
Digital Forensics
MGT501
Contemporary Management

Abstract

This subject provides a broad overview of information security concepts, with an emphasis on combating security threats to operating systems, computer programs, databases and networked systems. Students will also study foundational security policies that stipulate requirements about integrity, confidentiality and availability. Techniques for implementing these policies are also investigated, including memory management techniques, access control mechanisms, user authentication, and networking tools.

ITC595 Information Security will cover the following topics:

  • Overview of computer security
  • Applied Cryptography
  • Authentication and Access Control
  • Types of Security Threats and Attacks
  • Operating System Security
  • Network Security
  • Database Security
  • Cloud Computing Security
  • Privacy
  • Emerging topics in Cyber and Information Security

Assessment

  1. Online quizzes (15%)
  2. Research Project (Report) (25%)
  3. Decryption of Vernam Cipher (10%)
  4. Final Exam (50%)

Subject Availability

Session 1 (Feb), Session 2 (Jul), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject provides students with a thorough background in IT security risk management issues. Comprehensive selections of risk management techniques for IT security are covered, including quantitative and qualitative methods. Other topics include security decision-making, risk mitigation, risk transference and business continuity planning.

ITC596 IT Risk Management will cover the following topics:

  • Information security basics.
  • Fundamental security rules.
  • Security decision making.
  • Practising security.
  • Foundations of risk management.
  • Quantitative risk assessment.
  • Qualitative risk assessment.
  • Risk mitigation.
  • Risk transference.
  • Business continuity planning.

Subject Availability

Session 3 (Nov)

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Abstract

This subject provides an in-depth study of the rapidly changing and fascinating field of computer forensics. It combines both the technical expertise and the knowledge required to investigate, detect and prevent digital crimes. The subject covers the knowledge on digital forensics legislations, digital crime, forensics processes and procedures, data acquisition and validation, e-discovery tools, e-evidence collection and preservation, investigating operating systems and file systems, network forensics, art of steganography and mobile device forensics, email and web forensics, presenting reports and testimony as an expert witness.

ITC597 Digital Forensics will cover the following topics:

  • Relevant legislation and codes of ethics
  • Digital crime, civil and criminal law
  • Computer forensics and the digital detective
  • Forensic processes, policies and procedures
  • Fraud and forensic accounting
  • E-Discovery, guidelines and standards
  • E-Evidence, tools, environments and equipment
  • Systems basics and file systems
  • Investigating operating systems
  • Email and web forensics
  • Network forensics and intrusion detection
  • Reporting and presenting

Assessment

  1. Case Study Project (10%)
  2. Tasks and Research Project (15%)
  3. Tasks and Forensics Report (25%)
  4. Final Exam (50%)

Subject Availability

Session 1 (Feb)

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Abstract

This subject develops students’ knowledge and understanding of contemporary management theory and practice. Students will be challenged to think critically about core management theories and evaluate and communicate their relevance to contemporary management practice in a complex, diverse and rapidly change globalised workplace. Students will be invited to embrace the subject innovatively and encouraged to develop and reflect on their own management competencies and experiences.

MGT501 Contemporary Management will cover the following topics:

  • Management Theory - Traditional, Contemporary & Critical Approaches to Management
  • Management Processes - Strategic Management, Change Management, Organisational Structure & Culture, Planning & Control
  • Managing People - Leadership, Ethics, HRM & Management Skills for today's complex workplace
  • Contemporary Issues in Management - Innovation and Entrepreneurship, Digital Disruption and Sustainability

Subject Availability

Session 1 (Feb), Term 2 (May), Session 2 (Jul), Term 3 (Aug), Session 3 (Nov)

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MGT510
Strategy and Planning
MGT540
Facilitating Change
MGT549
Toxic Leadership
MGT559
Contemporary Issues in Leadership

Abstract

Today's organisations operate in a global, digital economy where the pace of change and disruptive events can significantly impact business success. This subject introduces the key practical and theoretical issues of strategic planning processes in contemporary environments. This subject helps students to gain and apply knowledge to understand how organisations plan, formulate, implement, and manage business strategy in order to fulfil key stakeholders expectations and achieve sustainable business success. The subject addresses planned versus emergent strategy, revolutionary versus evolutionary change, and organisational perpetuation versus transformation. Students develop key leadership skills in analysis, choice, design and implementation of business strategy in complex environments.

MGT510 Strategy and Planning will cover the following topics:

  • Strategy and business performance
  • Strategic planning
  • The principles of strategic planning
  • Strategic planning methods and tools
  • Leadership and strategic planning and implementation

Assessment

  1. Online Test (10%)
  2. Strategy Analysis Report (40%)
  3. Strategy Choice and Implementation Report (50%)

Subject Availability

Session 1 (Feb), Session 2 (Jul), Session 3 (Nov)

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Abstract

Change is a dynamic and perpetual process, and this subject introduces students to a range of theoretical and practical perspectives that facilitate a critical awareness of organisational change. The relationship between the organisation and the staff affected by change is examined through contemporary change-management thinking. Knowledge gained is applied to analyse organisational change issues and explore alternative courses of action.

MGT540 Facilitating Change will cover the following topics:

  • The change context: What is organisational change and why does it happen; and internal and external reasons for change
  • The process of organisational change: How change is contructed; and who is involved in change management
  • Identification and critical evaluation of change interventions
  • Alternative perspectives to organisational change: Resistance; and ethical considerations
  • Making sense of organisational change: Communication; and changing organisational and occupational identity

Subject Availability

Session 1 (Feb), Session 2 (Jul), Session 3 (Nov)

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Abstract

This subject aims to explore the effects of toxic leadership in organisations and society and the behaviour of organisational/social leaders. This subject explores psychological, systemic and sociological approaches that assist in responding to toxic leadership styles and behaviours. The subject will also critically explore the tension between dysfunctional leadership and the perception of leaders as heroic or transformational. The subject will present a range of challenging scenarios such as incompetence, bullying and abuse of power. Students will work to develop a personal ethical framework and practical strategies to identify and respond to social and organisational toxicity.

MGT549 Toxic Leadership will cover the following topics:

  • Introduction to toxic leadership
  • Types of toxicity
  • Resilient leadership: Responding to toxicity with courage and wisdom

Subject Availability

Session 1 (Feb)

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Abstract

This subject explores local, indigenous and international leadership thinking and practices. It invites students to reach beyond westernised cultures to apply novel perspectives on the perplexing leadership challenges of a globalised world. There is a particular emphasis on the ethical and ecosystem dimensions of leadership for healthy organisations, communities and other social systems. Students will explore the dynamic nature and complexity of contemporary issues and how leadership can respond. Students will reflect on historical, cultural, economic and sociocultural influences on leadership and use these insights for planning culturally appropriate and sustainable interventions in the face of contemporary global challenges.

MGT559 Contemporary Issues in Leadership will cover the following topics:

  • Dimensions of global leadership
  • Contemporary global leadership challenges
  • Towards global leadership practice

Subject Availability

Session 3 (Nov)

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MGT580
Forecasting and Risk Assessment
MGT584
Leadership in Teams
MKT501
Marketing for Managers
MKT510
How and Why: Consumers and their Behaviour

Abstract

This subject examines the identification, measurement and management of risk using multi-disciplinary techniques. The role of the decision maker and the role of decision-making heuristics and bias are studied together with key qualitative and quantitative techniques used to model, measure and treat risk. The subsequent treatment of risk through risk retention, self-insurance or the transfer and avoidance of risk is also examined. The subject allows students to identify these concepts from the perspective of a risk manager, e.g., establish risks in relation to individuals, property and legal liability. Whenever possible, study examples will be based on the real-world problems encountered in the work environment of students.

MGT580 Forecasting and Risk Assessment will cover the following topics:

  • An Introduction to Risk
  • Types of Risk
  • Psychology of Risk
  • Role of the Individual
  • Modelling Risk
  • Qualitative Analysis
  • Quantitative Analysis
  • Ranking and Treating Risk
  • Transferring Risk
  • Personal Risk

Subject Availability

Session 1 (Feb), Session 3 (Nov)

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Abstract

Leadership in Teams will explore how leadership relates to teams and how effective leaders adapt to team dynamics. Students will critically examine and research the theoretical perspectives of leading productive teams and facilitating groups. The subject will identify the distinction between team leadership and team facilitation skills. Students will investigate their own ability to lead and facilitate teams utilising team work and members' knowledge and skills. This subject will guide students to reflect on their personal and ethical values and the skills needed to negotiate and facilitate the complexities of leading diverse teams. Relational and communication skills will be developed and applied to coaching and leadership practice.

MGT584 Leadership in Teams will cover the following topics:

  • Team and group dynamics
  • Developing, leading and coaching teams
  • Leading teams in complex and challenging situations

Subject Availability

Session 2 (Jul)

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Abstract

Marketing is used by managers to identify and develop markets and align the organisation's resources to achieve its business goals. The key focus of marketing activity is to research and develop an understanding of the needs and wants of consumers and the evolving nature of markets in a complex, diverse and rapidly changing globalised world. This subject will introduce managers to foundational ideas and theories that explain why marketing is an essential activity in any organisation. Students will also investigate and critically discuss how marketing practice operates within a dynamic contemporary marketplace.

MKT501 Marketing for Managers will cover the following topics:

  • Introduction to contemporary marketing practice;
  • The marketing environment: Market based trends and issues
  • Market research;
  • Markets; customers and consumers;
  • Segmentation, targeting and positioning;
  • Digital marketing; and
  • The contemporary marketing mix including brand management

Subject Availability

Session 1 (Feb), Session 3 (Nov)

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Abstract

To make strategic marketing decisions, organisations need to understand the individual, social, organisational and cultural factors that influence customer behaviour. This subject examines the buyer decision process in both consumer and business markets. The topics draw on concepts derived primarily from psychology and sociology topics, where decision making is considered from a number of angles including perception, learning, motivation, attitudes, culture, values, lifestyles and situational influences. These various theoretical concepts are applied and integrated with regard to market segmentation, positioning and implementation of marketing strategies.

MKT510 How and Why: Consumers and their Behaviour will cover the following topics:

  • Introduction to consumer behaviour
  • Application of consumer behaviour theories to marketing strategy
  • Consumer research
  • Characteristics of the individual that influence behaviour
  • Characteristics of society that influence behaviour
  • Consumer behaviour across consumer types
  • Consumer decision making

Subject Availability

Session 2 (Jul)

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MKT513
Social Marketing
MKT520
Managing Product and Service Innovation
MKT525
Digital and Social Media Marketing
MKT550
Global Marketing

Abstract

This subject examines how to change attitudes, beliefs and behaviours that benefit individuals and society at large. Examples of social marketing include campaigns to prevent or reduce alcohol consumption, smoking, drug abuse, domestic violence and unsafe driving. This subject examines how to design a marketing strategy that will move the target audience from indifference to action and ultimately maintenance. The subject uses a case study approach drawing on current and historic Australian and international campaigns.  The subject also examines the importance of social marketing in the area of environmental sustainability and corporate social responsibility.

MKT513 - Social Marketing will cover the following topics:

  • What is social and environmental marketing? Is it marketing after all?
  • Social marketing and sustainability
  • Good reasons for behaviour change: Overconsumption and the pursuit of pleasure
  • Social marketing and sustainability: Changing behaviour
  • The basic toolkit: HIV/AIDS and stigmatisation
  • The basic toolkit: Road safety
  • Health and wellbeing: The battle of the bulge
  • Environmental and sustainable living
  • Power and perception: Out of darkness (violence, bullying, eating disorders, depression and mental illness)
  • Health and wellbeing: Prevention and early detection (cancer and immunisation)
  • Environmental and sustainable living: What a waste (litter and recycling)
  • Addictions and risky behaviour (alcohol, binge drinking, street violence and drink driving)

Subject Availability

No offerings have been identified for this subject.

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Abstract

In an era where established business models are being constantly challenged or disrupted, organisations need a culture of innovation and continuous improvement. This subject looks at innovation in an organisational context as well as examining the challenges companies face in developing successful new products and services. The activities involved in bringing a new product or service from an initial idea or opportunity through to a successful launch are examined in detail.

MKT520 - Managing Product and Service Innovation will cover the following topics:

  • Introducing Innovation
  • Managing innovation within organisations
  • Managing organisational knowledge and intellectual property
  • Strategic alliance and networks
  • Open innovation and technology transfer
  • New product development models
  • Factors for new product success
  • Service innovation
  • Product and brand strategy
  • The role of market research in new product development
  • Design
  • Managing the new product development process across the organisation

Assessment

  1. Innovation padlet webpage (10%)
  2. Innovation audit report (3000 words - 30%)
  3. NPD practices report (3500 words 0 35%)
  4. Presentation and reflection (25%)

Subject Availability

No offerings have been identified for this subject.

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Abstract

Digital marketing is now ubiquitous. This subject develops the abilities required to plan and implement digital marketing strategies in a social media world and to integrate these with the organisations' broader marketing strategies. Students will examine how communication practices influence company motivations for creating a digital marketing strategy. Students will assess how the Internet is used as a sales and promotion medium for business to business (B2B), business to consumer (B2C) and consumer to consumer (C2C). They will also examine how social media has evolved as a standalone marketing tool, online consumer behaviour and legal, ethical, measurement and evaluation issues that need to be addressed within digital and social media marketing programs.

MKT525 Digital and Social Media Marketing will cover the following topics:

  • Key concepts in digital marketing
  • Digital Eco-systems: Macro and micro environments
  • Consumer journey and buyers' persona
  • Digital strategy and planning
  • Digital Presence: Building and managing digital spaces
  • Search engine optimisation and mobile marketing tactics
  • Social media and content marketing
  • Paid marketing and creativity
  • C2C digital spaces
  • Measurement and ROI
  • Understanding the law and ethics
  • Future trends

Subject Availability

Session 1 (Feb)

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Abstract

This subject introduces students to global marketing which extends organisations marketing activities outside their home country market. Global marketing may impact an organisation in numerous aspects of their buying and selling processes. In an increasingly global environment, marketers need to respond to both global and local marketing opportunities and challenges to achieve growth objectives. Key decisions for marketers include standardisation or adaptation in new markets, choice of concentrated markets or a wider geographical spread, market entry strategies and use of partnerships and strategic alliances. Critical knowledge and skills for global marketers include learning how to analyse and select appropriate new international markets, making decisions on adaptation or standardisation of marketing strategies and communicating these to achieve synergy through collaborative networks and partnerships.

MKT550 - Global Marketing will cover the following topics:

  • Introduction and rationale for global marketing
  • Avoiding the pitfalls of the international political and legal environment
  • Appreciating the dynamics of the international economic and financial environment
  • Catering for the social and cultural environment of global marketing
  • Technology and contemporary environmental variables
  • Researching for global market selection and entry
  • Global marketing planning and competitive strategy
  • Internationalisation, globalisation, relationships and networks
  • The global marketing mix

Assessment

  1. Country/Product Opportunity Brief (2000 words - 25%)
  2. Market Entry and STP Strategy (2500 words - 35%)
  3. International Marketing Mix Strategies (2500 words - 40%)

Subject Availability

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MKT561
Services Marketing
MKT563
Big Data and Marketing Analytics
MKT570
Integrated Marketing Communications

Abstract

Contemporary market economies are dominated by services. This subject helps students appreciate the distinct characteristics of services and the implications these have for developing and implementing marketing strategies in a wide range of service industries. Current issues in technology and ethics are also examined in relation to service organisations.

MKT561 Services Marketing will cover the following topics:

Service products, customers and employees
1. introduction to services marketing
2. customer behaviour, service encounters, customer satisfaction and service quality
3. service employees

Service model
1. targeting and positioning
2. service product strategy

Strategic issues
1. service delivery
2. costs and pricing
3. services promotion

Management issues
1. customer relationship management
2. customer complaints and service recovery management
3. international services marketing

Assessment

  1. The service audit (30%)
  2. The development of a service marketing strategy (40%)
  3. The implementation of a service marketing strategy (30%)

Subject Availability

No offerings have been identified for this subject.

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Abstract

The emergence of big data accelerated by the internet, e-commerce and social media provides opportunities for better business/organisational management and a better society through evidence-based decision-making and the provision of new services and products. This subject introduces the conceptual and practical issues in developing models to aid in decision making in marketing. Students will be introduced to the discovery and analysis of social networks, social trends, and relationships amongst industry factors using spreadsheets and data visualisation software. Students will also translate these analytic models into competitive strategy models by making policy for strategic and other decision recommendations.

MKT563 Big Data and Marketing Analytics will cover the following topics:

  • Basic Spreadsheet Functions Software demonstration & practice
  • Spreadsheet functions, MS-Excel graphs
  • Advanced Spreadsheet functions Pivot Tables & Pivot Charts
  • Using Solver in Excel for Optimisation of marketing expenditure
  • Data visualisation using Tableau®
  • Data editing for visualisation, in Tableau®
  • Dashboard in Tableau Storyboards in Tableau®
  • Combining data sources, Metadata in Tableau®
  • Social Media and Web traffic tools Tableau®
  • Forecasting in Excel and Tableau®
  • Interactive models for decision-making

Subject Availability

Session 1 (February)

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Abstract

Planning, developing and implementing an Integrated Marketing Communication (IMC) strategy is vital for organisations. This subject will examine how the IMC process creates and enhances relationships with customers and other stakeholders by strategically controlling and influencing messages communicated to these groups. From a practical perspective, students will be exposed to a range of evolving communication tools and the issues that practitioners would consider in applying these tools in specific marketing contexts.

MKT570 Integrated Marketing Communications will cover the following topics:

  • (Integrated) Marketing Communication uncovered
  • Evolution of marketing communication
  • Communication processes
  • Communication with consumers and stakeholders - the narrowcast opportunity
  • IMC Planning - communication possibilities for marketers
  • Communication tools: advertising, public relations, direct and interactive marketing, personal selling, sales promotion
  • Media opportunities - online, offline, paid, earned
  • Evaluation and measurement
  • Integrated Communication strategy

Subject Availability

No offerings have been identified for this subject.

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Group B: Industry Elective Subjects - choose two (2) subjects from:
ITE512
Incident Response
ITE513
Forensic Investigation
ITE514
Professional Systems Security
ITE516
Hacking Countermeasures

Abstract

In this subject, students will investigate the current threats to computing systems and networks along with effective countermeasures. Students will also learn the principles and stages of an appropriate security incident response. In addition, this subject will prepare students for the Global Information Assurance Certification (GIAC) and Certified Incident Handler (GCIH) industry certification exam.

ITE512 Incident Response will cover the following topics:

  • Computer attack methods and vectors
  • Security incident handling processes
  • Legal and forensic issues of incident handling
  • Computer and network attack countermeasures
  • Platform and device-specific attacks and defences
  • Application-level attacks and defences
  • Recovery and restoration issues

Subject Availability

Session 1 (Feb)

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Abstract

In this subject students will acquire an understanding of the principles of forensic investigation and the complexities involved in conducting forensic investigations in a contemporary context. Students will develop a deeper understanding of the methods for acquiring digital evidence from more contemporary, non-traditional, digital systems (such as social media sites, virtualised systems and multimedia platforms) using practical examples, case studies and activities. Students will also learn principles of investigating malware and ransomware attacks and solve the potential difficulties in these contexts.

ITE513 Forensic Investigation will cover the following topics:

  • Computer forensics
  • File System Forensic Analysis Part 1 - Volumes and FAT
  • File System Forensic Analysis Part 2 - NTFS
  • File Carving.
  • Acquiring digital evidence
  • Log file analysis
  • Mobile device forensics (Android/GPS/SIM Cards)
  • Malware analysis
  • Ransomware analysis
  • Image forgery
  • Steganography & Steganalysis

Subject Availability

Session 2 (July)

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Abstract

In this subject, students will analyse and apply content from the eight domains that comprise a Common Body of Knowledge (CBK) for information systems security professionals. This subject will also help students prepare for the Certified Information Systems Security Professional (CISSP) industry certification exam from the International Information Systems Security Certification Consortium (ISC2).

ITE514 Professional Systems Security will cover the following topics:

  • Access Control
  • Application Development Security
  • Business Continuity and Disaster Recovery planning
  • Information Security Risk and Governance
  • Cryptography
  • Legal, Regulations, Investigations and Compliance
  • Operations Security
  • Physical (Environmental) Security
  • Security Architecture and Design
  • Telecommunications Security 

Subject Availability

Session 2 (Jul)

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Abstract

In this subject, students will learn how to scan, test, hack and secure computing systems. The lab intensive environment gives each student in-depth knowledge and practical experience with the current essential security systems. Students will begin by understanding how perimeter defences work before learning to scan and attack networks. Students will be prepared for the EC-Council Certified Ethical Hacker (CEH) industry certification exam during this subject.

ITE516 Hacking Countermeasures will cover the following topics:

  • Footprinting, scanning and enumeration
  • System hacking and penetration testing
  • Trojans, back doors, viruses and worms
  • Network traffic sniffing
  • Denial of service
  • Social engineering
  • Identifying and exploiting network vulnerabilities
  • Cross-site scripting and SQL injection
  • Physical security
  • Evading IDS, firewalls and honeypots
  • Buffer overflows
  • Cryptography

Subject Availability

Session 1 (Feb), Session 3 (Nov)

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ITE518
Agile Project Management
ITE523
Virtualisation
ITE526
Practical Internetworking
ITE527
Server Administration

Abstract

This subject will introduce the principles and practices of Agile Project Management. Students will learn the background and origins of various Agile concepts and methodologies. Scrum will be examined in detail, as well as the Scaled Agile Framework (SAFe®). Students will also study the strengths and weaknesses of Agile, and the steps involved in managing an Agile project.

ITE518 Agile Project Management will cover the following topics:

  • Agile Core Principles
  • The Agile Model
  • Agile Methodologies
  • Scrum: Core Concepts
  • Scrum: Planning
  • Scrum: Managing
  • Agile Tools
  • SAFe®: Agile in Enterprise
  • SAFe®: Agile Release Planning
  • SAFe®: Scaling Agile

Subject Availability

Session 1 (Feb)

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Abstract

The subject explores the installation, configuration, and management of VMware vSphere virtualisation software. The subject will help students prepare to take the examination to become a VMware Certified Professional.

ITE523 Virtualisation will cover the following topics:

  • Introduction to virtualisation concepts and VMware vSphere
  • Installing and managing core vSphere components such as vCenter Server, the Platform Services Controller and vSphere Update Manager
  • Connecting storage and network infrastructure into a vSphere environment
  • Provisioning and managing virtual machines and their access to CPU, memory, storage and network resources
  • Managing security within a vSphere environment
  • Providing high availability to virtual workloads within a vSphere environment
  • Managing scalability within a vSphere environment
  • Patching and updating vSphere components and virtual machines

Subject Availability

Session 1 (Feb)

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Abstract

This subject provides students with a knowledge of fundamental networking concepts and builds the capacity of students to design, evaluate and configure various network components and protocols. Students will also prepare for Cisco industry certification exams during this subject.

ITE526 Practical Internetworking will cover the following topics:

  • Building a simple network
  • Ethernet Local Area Networks (LAN)
  • Exploring the functions of routing
  • Wide Area Networks
  • Network environment management and troubleshooting networks
  • Expanding switched network
  • Routing concepts
  • Access Control Lists
  • Address space management
  • LAN extensions

Subject Availability

Session 3 (Nov)

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Abstract

The aim of this subject is to enable students to plan, deploy, optimise and maintain Microsoft Servers. Students will learn how to analyse network performance and create an optimisation strategy, design and apply a network security policy, analyse and configure Core Network Services, and design and implement an Active Directory solution. Students will also prepare for Microsoft industry certification exams during this subject.

ITE527 Server Administration will cover the following topics:

  • Server installation and configuration
  • Network security Policies
  • Active Directory
  • Group Policy
  • Virtualisation
  • File and print services
  • Domain Controllers
  • Network access protection
  • Audit policies
  • Service authentication
  • Network deployment

Subject Availability

Session 2 (Jul)

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ITE531
Architecting Cloud Solutions
ITE532
Containers and Virtualisation
ITE533
Cyber Security Management
ITE534
Cyberwarfare and Terrorism

Abstract

This subject will help students prepare for the Amazon Web Services (AWS) Certified Solutions Architect industry certification. Students will study important characteristics of a successful cloud-based implementation, including those that relate to scalability, security, reliability, durability, and cost effectiveness. This learning will be applied through the design of an optimal cloud-based system in accordance with a set of project requirements. 

ITE531 Architecting Cloud Solutions will cover the following topics:

  • Designing cloud-based systems
  • Cloud implementation and deployment
  • Project costing
  • Deployment management
  • Network design
  • Data storage
  • Cloud-based security
  • Scalability and elasticity
  • Cloud migration and hybrid architecture

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

Hear more about subject ITE531: Architecting Cloud Solutions from a previous lecturer:

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Abstract

This subject focuses on container virtualisation using open-source technologies that automate the deployment of applications. Students of the subject will create and run their own custom container environment, from the base operating system through to the entire container platform. Students will also study the appropriate use of different container types and how to apply them in a business context.

ITE532 Containers and Virtualisation will cover the following topics:

  • Container fundamentals
  • Containers versus virtual machines
  • Different container technologies
  • Configuring a container engine
  • Container virtual networking
  • Container orchestration and clustering
  • Images and containers
  • Working with remote repositories
  • Security and isolation
  • Troubleshooting
  • Monitoring and alerting
  • Controlling running containers
  • Containers in a business context

Subject Availability

Session 3 (Nov)

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Abstract

This subject helps prepare students for the Certified Information Systems Management Certification (CISM), which is an international industry certification developed by ISACA. Students in this subject will investigate how to establish and maintain an information security governance framework along with the supporting processes to ensure that an organisation's information security strategy is aligned with its goals and objectives.

ITE533 Cyber Security Management will cover the following topics:

  • Information security governance
  • Information security strategy
  • Security requirements
  • Risk management and compliance
  • Security policies
  • Asset classification models
  • Program development and management
  • Security incident management

Subject Availability

Session 2 (Jul)

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Abstract

This subject explores the increasing threats to personal, corporate and national security from the cyber warfare and terrorism perspectives. Students commence by studying the principal motivations behind cyber attacks, which may be political, ideological, vengeance oriented, or profit based. The increasing incidence of such attacks is explored, and examples given of key military and government computing systems being subverted through digital warfare or terrorism. Students also learn how it may be possible to defend and prevent such attacks through the use of policy, procedure and technical controls. The subject will conclude with an analysis of future trends in the nature of cyber warfare and terrorist activities.

ITE534 Cyberwarfare and Terrorism  will cover the following topics:

  • Cyber attacks and defences
  • Cyber espionage
  • Cyber sabotage
  • Cyber politics and vandalism
  • Nation state malware, for example, Stuxnet
  • Cyber attack motivations including hacktivism, private sector, and military
  • Cyber terrorism and cyber warfare
  • Cyber monitoring, surveillance and intelligence
  • SCADA systems and public infrastructure
  • The future of warfare

Subject Availability

Session 1 (Feb)

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ITE535
Pen Testing
ITE536
Professional Internship
ITI581
Cyber Security Fundamentals
MGI511
Project Management Fundamentals

Abstract

A penetration test, colloquially known as a pen test, is an authorised simulated cyber attack on a computer system, performed to evaluate the security of the system. During this subject, students will learn how to use penetration testing to gain an understanding of the security posture of IT environments and then highlight short- and long-term recommendations for increasing security. Students will then develop a comprehensive report detailing the findings of a penetration test and what steps the organisation needs to take to reduce their cyber security risk profile. The subject also provides hands-on activities for students to practice their penetration testing skills by engaging in a practical exercise in which they hack into a controlled lab environment.

ITE535 Pen Testing will cover the following topics:

  • Scoping a penetration test
  • Putting together a penetration testing platform
  • Risk Management Basics
  • Scanning the network
  • Compliance
  • Customer engagement
  • Service and account enumeration
  • Social engineering
  • Vulnerability scanning
  • Web application exploits
  • Privilege escalation
  • Wireless attacks
  • The penetration test report

Subject Availability

Session 3 (Nov)

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Abstract

This is a supervised internship subject. Students who have completed 16 credit points of study will be able to apply for enrolment. Students will spend 220-240 hours during the session working on a project or activity in a private or public sector organisation under the guidance of an industry mentor. Students will gain experience of the Australian workplace culture and environment while being involved in a range of activities in fields such as IT, Digital Marketing, or Project Management. Students will be individually placed with suitable organisations and the type of work experience will vary.

** Subject is available by application only.

ITE536 Professional Internship will cover the following topics:

The internship will differ for each student depending on the host organisation and specific assigned project. The nature of the work experience will be determined jointly by a workplace mentor and IT Masters/ECA staff. Communication between student, workplace mentor and academic supervisor will be maintained for the duration of the project. At the conclusion of the internship, each student will be required to prepare a report and give a presentation at a workshop attended by fellow students and academic supervisors.

Subject Availability

Session 1 (February)

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Abstract

This subject provides students with knowledge of cyber security principles along with industry-based vendor-neutral IT security knowledge and skills. In particular, the subject helps students prepare for the Security+ industry qualification which has been developed by the International Computer Technology Industry Association (CompTIA).  Students will also be introduced to a broad range of cyber security related topics such as infrastructure security, communications network security, cryptography, access control, authentication, external threats, and operational and organisational security. At the completion of this subject, students will be able to apply these concepts to protect computing infrastructure from cyber security threats and attacks.

ITI581 Cyber Security Fundamentals will cover the following topics:

  • Introduction to network and cyber security
  • Network design elements and components
  • Compliance and operational security
  • Cyber security threats and vulnerabilities
  • Types of cyber attacks
  • Risk mitigation strategies
  • Appropriate security controls
  • Disaster recovery plans and procedures
  • Application, data and host security
  • Access control and identity management
  • Cryptography introduction
  • Intrusion detection systems
  • Preparing for CompTIA Security+ certification

Assessment

  1. Case Study: Part 1 (5%)
  2. Case Study: Part 2 (15%) 
  3. Case Study: Part 3 (35%)
  4. Final Exam (45%)

Subject Availability

Term 1 (Jan), Term 2 (May), Term 3 (Aug)
Session 1 (Feb), Session 2 (Jul), Session 3 (Nov)

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Abstract

This is an industry subject based on the Project Management Institute (PMI®) methodology (as defined by the PMBoK®- Project Management Body of Knowledge) to prepare students for subsequent Project Management Professional (PMP®) or similar certification. In this subject, students will look at how to initiate, plan, control and complete projects effectively and ensure that projects are performed to meet objectives within specific cost and time constraints, according to the PMI®.

MGI511 Project Management Fundamentals will cover the following topics:

  • Introduction to Project Management Principles
  • Project Integration Management
  • Project Scope Management
  • Project Schedule Management
  • Project Cost Management
  • Project Quality Management
  • Project Resource Management
  • Project Communications & Stakeholder Management
  • Project Risk Management
  • Project Procurement Management

Subject Availability

Session 1 (Feb), Term 2 (May), Session 2 (Jul), Term 3 (Aug), Session 3 (Nov)

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MGI512
The Project Lifecycle
MGI514
Project Management Leadership
MGI515
IT Service Quality Management
MGI516
IT Governance

Abstract

This subject is focused on the role of the PRINCE2 Project Management Lifecycle as a means of delivering organisational change. The subject will guide the participant from the start of a project idea, through planning, creation of deliverables and handover to the customer or client. The subject also discusses controls and processes that are needed to maximise the chances of long term success. This subject will explore and explain the use of the PRINCE2 project management framework as a guide to managing the complete project lifecycle.

MGI512 The Project Lifecycle will cover the following topics:

  • Project Lifecycle Introduction
  • Change Management
  • Business Case
  • Introduction to PRINCE2®
  • Principles of PRINCE2®
  • Tailoring & Themes 1-3
  • Themes 4-7
  • PRINCE2® Processes Intro & Startup
  • Directing, Initiating & Controlling
  • Managing Delivery, Boundaries and Closing

Subject Availability

Session 1 (Feb)

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Abstract

This subject focuses on the leadership skills, knowledge and understanding required to deliver successful projects as the head of the project team. Students will learn the executive aspects of project management which sit above the project methodology layer, as well as exploring modern developments in project management. Team leadership and management techniques are compared and analysed as well as techniques to handle common project challenges. The core project constraints are explored in the overview. Students will learn how to effectively engage stakeholders and maintain positive outcomes for their project whilst avoiding or overcoming typical obstacles to success.

MGI514 Project Management Leadership will cover the following topics:

  • Project leadership versus management
  • Relationships between organisational structure, projects and those who lead them
  • Team leadership, EQ and culture
  • Dealing with conflict, politics and personalities
  • Business Justification and benefits realisation
  • Project value and scope management
  • Time, cost and quality management
  • Project communications management
  • Project risk management
  • Data science and project reporting 

Subject Availability

Session 3 (Nov)

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Abstract

This subject covers IT service management using the interpretation and application of the ISO/IEC 20000 standard and the Information Technology Infrastructure Library (ITIL®), including how to develop the service management capability of an organisation and assess its readiness for certification within the ISO/IEC 20000 Certification Scheme. The subject will also help students prepare for a range of ITIL industry certifications and undertake an ISO/IEC 20000 readiness gap analysis.

MGI515 IT Service Quality Management will cover the following topics:

  • ITIL® Introduction & Service Strategy
  • ITIL® Service Design
  • ITIL® Service Transition
  • ITIL® Service Operation
  • ITIL® Continual Service Improvement
  • ISO/IEC 20000 Introduction
  • Service Management System
  • Design & Delivery
  • Relationships & Alignment
  • Resolution & Control

Subject Availability

Session 3 (Nov)

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Abstract

This subject helps students prepare for industry certification in the Control Objectives for Information and Related Technology (COBIT® 5) framework, which defines a set of generic processes for the governance of enterprise IT (GEIT). All components of COBIT® 5 will be examined along with its relationship with other popular frameworks and ISO/IEC standards. Students will explore the application of GEIT practices relevant to IT practitioners to allow them to develop the skills needed to evaluate and implement IT Governance measures across a variety of organisational types.

MGI516 IT Governance will cover the following topics:

  • Introduction to GEIT and ISO/IEC 27000
  • ISO/IEC 38500
  • Additional GEIT Frameworks
  • COBIT 5® Principles
  • COBIT 5® Goals Cascade
  • COBIT 5® Enabler Models
  • COBIT 5® Process Model
  • COBIT 5® Implementation Guidance
  • COBIT 5® Process Capability Model
  • Risk & ISO 31000

Subject Availability

Session 1 (Feb)

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MGI518
Program and Portfolio Management
MGI521
Professional Communications
MGI522
Developing Solutions
MGI530
Foundations of Business Analysis

Abstract

Program management encompasses the coordinated management of multiple projects designed to implement strategies and deliver specific benefits. Portfolio management encompasses those programs and projects needed to achieve strategic business objectives. This subject gives students the skills and understanding required for coordinated management of multiple projects directed toward strategic business and organisational objectives. Students will learn the Project Management Institute (PMI®) processes for both program and portfolio management and will be able to apply them in the correct context and situation.

MGI518 Program and Portfolio Management will cover the following topics:

  • Introduction and definitions of project, programs and portfolios
  • Integrating projects into programs or portfolios
  • Defining Program Scope and its boundaries
  • Time, cost, quality, and resources for programs
  • Communication between PMO, projects and stakeholders
  • Risk Management between programs and projects
  • Program/Portfolio integration
  • Managing Stakeholders at the program level
  • Governance of Programs and Portfolios
  • Using portfolios for strategic change

Subject Availability

Session 2 (Jul)

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Abstract

This subject discusses how to communicate effectively, and efficiently in professional environments. Students who undertake this subject will gain a wide range of practical communication skills supported by the latest intellectual and psychological behavioural theory. This subject explores the details of how and why humans communicate in certain ways and will equip students to communicate at all levels of professional business for effective outcomes. Students are encouraged to challenge their own communication habits and to undergo a journey of personal change through this subject.

MGI521 Professional Communications will cover the following topics:

  • Communication Psychology of Knowledge Exchange
  • Business Language & Document Writing
  • Digital Communications & The Media Experience
  • Creating Business Proposals & Reports
  • Digital Presentations & Tools
  • Selling & Obtaining Buy-In
  • Facilitating Workshops & Meetings
  • Managing Business Conflict & Negotiation
  • Differences Between Leadership, Management & Mentors
  • Personal Presentations & Public Speaking

Subject Availability

Session 1 (Feb), Session 2 (Jul), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

In this subject students will learn how to research business problems and priorities using current solution-based investigation and sales principles. Students will learn how to define clear objectives and strategies for managing and leveraging a business relationship and generating stakeholder buy-in and alignment for preferred solutions. This subject will offer students a detailed knowledge of the most effective and current solution-based sales techniques and methods, and how to apply them to influence stakeholder decisions.

MGI522 Developing Solutions will cover the following topics:

  • Concepts & Buyer Needs
  • SPIN - Situation & Problem Questions
  • SPIN - Implication & Need/Payoff Questions
  • Solution Selling
  • Leveraging Relationships
  • Existing Customers
  • Capability & Solution Design
  • Closing
  • Objections & Competition
  • The Challenger Sale Method

Subject Availability

Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject introduces the concepts and skills of business analysis and its implementation. The subject covers the entire process from problem investigation through requirements and information gathering to solution engineering. It also examines stakeholder communication and buy-in principles as part of the solution process, as well as change management and implementation.

MGI530 Foundations of Business Analysis will cover the following topics:

  • Introduction: the role of business analysis
  • The BA lifecycle within enterprise
  • Requirements elicitation
  • Analysing requirements
  • Documenting requirements
  • Validating and managing requirements
  • Tools and techniques
  • Stakeholder buy-in and communication
  • Business analysis and technology
  • Implementation and change management

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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MGI531
Project Recovery
MGI532
Digital Marketing Analytics
MGI534
Digital Social Selling
MGI534
Digital Social Selling

Abstract

Theoretical project management uses a variety of theories, models and methodologies to deliver consistent results no matter what the project. However, in many cases, these plans do not survive contact with the realities of project execution. The list of things that can seriously derail a project is endless, and the challenges to overcome them can be immense. These are the times when the standard methodologies fail to provide all the answers. This subject fills that gap. Project Management and Recovery (PMR) is a set of principles and concepts that are derived from practical experience and converted into a framework that can be universally applied to any failing project. This subject gives students the tools and knowledge to effectively recover a failing project and bring it back to a successful baseline and conclusion.

MGI531 Project Recovery will cover the following topics:

  • Introduction - What Is Project Recovery?
  • Signs of A Failing Project
  • Magnitudes of Response
  • Recovery Activities
  • Recovery Strategy
  • Getting Buy-In for The Strategy
  • New Stakeholder Management
  • Recovering Different Methodologies
  • Project Termination
  • Project Normalisation

Assessment

  1. An Online Article Discussion (15%)
  2. A Project Recovery Strategy (35%)
  3. A Project Recovery Scenario (25%)
  4. A Project Recovery Report (25%)

Subject Availability

No offerings have been identified for this subject.

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

In this subject, students will learn about the analytics that drive decision making in the digital media landscape. For all types of organisations, the ability to collect data in the digital sphere - from websites, the Internet of Things, apps and mobile usage - is having a major impact on strategy. With tools of analysis becoming more widely available, organisations look to data-driven decision making as critical to business effectiveness. From initial set-up to interpreting reports, students will learn how to analyse data to gain an understanding of the behaviour of visitors and the performance of their website and campaigns.  This subject will also help students prepare for certification with the Digital Analytics Association (DAA).

MGI532 Digital Marketing Analytics will cover the following topics:

  • Measurement and Tracking
  • Strategy and planning for analytics
  • Analytics technology
  • Analytics in the firm
  • Visitor activity analysis
  • Web analytics for site optimisation
  • Measuring marketing campaigns online
  • Measuring beyond the click-through
  • Conversion optimisation

Subject Availability

Session 1 (Feb)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

During the subject students will learn how to create engaging content and how to sell efficiently, achieve quota and attain selling success.  They will study the difference between traditional and digital and social selling methods and the benefits that can be gained from adopting a digital and social selling approach to their current sales activities.

MGI534 Digital Social Selling will cover the following topics:

  • Introduction to Digital & Social Selling
  • Digital Research
  • Sales Enablement
  • Creating Engaging Content
  • Social Content
  • Digital Sales Messaging
  • Digital Sales Leadership
  • Integration & Strategy

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Fill out the form below and we will send you a full outline from a recent offering of this subject including the assessments and how the subject was structured.

Abstract

During the subject students will learn how to create engaging content and how to sell efficiently, achieve quota and attain selling success.  They will study the difference between traditional and digital and social selling methods and the benefits that can be gained from adopting a digital and social selling approach to their current sales activities.

MGI534 Digital Social Selling will cover the following topics:

  • Introduction to Digital & Social Selling
  • Digital Research
  • Sales Enablement
  • Creating Engaging Content
  • Social Content
  • Digital Sales Messaging
  • Digital Sales Leadership
  • Integration & Strategy

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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MGI535
Search Marketing

Abstract

During this subject students will learn the latest methods, techniques and tools for improving their organisation's search marketing and brand building efforts. They will analyse how different campaigns work and create a search marketing plan that incorporates a Search Engine Optimisation (SEO) strategy and a Pay Per Clicks (PPC) campaign.

MGI535 Search Marketing will cover the following topics:

  • Introduction to Search Marketing
  • Search Engine Optimisation (SEO) Technical Setup
  • SEO Content
  • Display Networks
  • Paid search such as Pay Per Click, Pay Per Acquisition and Pay Per Impression
  • Setting up your website for analytics
  • Analytics - is your search marketing working?
  • Strategy & Planning

Subject Availability

Session 2 (Jul)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

Request Subject Outline

Fill out the form below and we will send you a full outline from a recent offering of this subject including the assessments and how the subject was structured.

Request Subject Outline

Fill out the form below and we will send you a full outline from a recent offering of this subject including the assessments and how the subject was structured.

Request Subject Outline

Fill out the form below and we will send you a full outline from a recent offering of this subject including the assessments and how the subject was structured.

Request Subject Outline

Fill out the form below and we will send you a full outline from a recent offering of this subject including the assessments and how the subject was structured.

Sample Assessments

Sample Assessment

Assessments in your subjects will take a variety of forms, all designed to test and enhance your learning. You might be called upon to sit an exam, write a marketing plan, design an application, produce a video presentation, sit a quiz or any number of tasks. Why not try a small sample based on the core subject MGI521 – Professional Communications?

  1. Which of the following is the best description of the role of context in communications?
    1. A frame of reference within which conceptual rules should apply.
    2. A separation of one situation from another.
    3. An understanding of how the content might apply to the concepts
    4. All of the above are useful descriptions of the role of context.
  2. There are several types of language we should limit or avoid in professional writing. Which of the following is NOT considered one of these?
    1. Technical language
    2. Dramatic language.
    3. Exaggeration or embellishment.
    4. Slang or colloquialisms.
  3. If you need to have a complex but urgent discussion with someone, which of the following is the best way to use instant messaging to achieve your purpose?
    1. Use the IM to make arrangements for a more direct verbal conversation.
    2. Use the IM immediately to get the key points of your urgent message across.
    3. To ask them to urgently check their email for your complex message.
    4. Nothing, IM should not be used for this at all.
  4. Which of the following messages is least likely to be effective if given using email?
    1. A suggestion that all staff contribute to buy biscuits for the coffee room
    2. A notice to a client that you will not be able to meet their expectationsli>
    3. A complaint about a colleague’s personal behaviour.
    4. A request to a colleague to meet after work for drinks.
  5. Of the three vectors of change, what is the purpose or role of the emotional vector in the user experience?
    1. To manipulate their desires in the direction you want them to go.
    2. To make the user happy or otherwise positive.
    3. To help the user to like the author or what they say.
    4. To help the user find a reason to invest energy or effort.
  6. The most important thing we should clarify before writing any professional communication is…?
    1. Its purpose.
    2. Its intended recipient.
    3. Our disposition.
    4. The medium we should use.
  7. In the absence of fact or true understanding we tend to:
    1. Create assumptions to fill the gap.
    2. Enquire to find out more.
    3. Ignore what is not there.
    4. Rely on the opinion of others.
  8. In email, what is the main purpose of the content of the subject line?
    1. To get as much of the message across as possible in case the email is not read.
    2. To stand out more than all the other emails in the recipient’s inbox.
    3. To help the reader decide whether or when to read the email.
    4. All of the above.
  9. If two people share a similar understanding of a situation following a communications interaction and they are both aware that each of them has a similar understanding – what do we call this?
    1. Agreement.
    2. Meaning.
    3. The motivational vector of change.
    4. Alignment

Answers: D, A, A, C, D, A, A, C, D 

Entry requirements

Applicants without a tertiary qualification may be admitted to the Graduate Certificate in Industry Computing on the basis of professional attainment and/or work experience.

Upon successful completion of the Graduate Certificate, students will also be eligible for admission into other IT Masters courses and receive up to four subjects credit for the study completed in their Graduate Certificate.

Information on applying can be found on the How to Apply help page.

Fees

Domestic Students
$3600 AUD per subject
International Students
$3820 AUD per subject

Students who complete a Graduate Certificate and then choose to proceed into a Masters course will attract a 10% alumni discount on their fees for their Masters enrolment.

More information on Fees can be found on the Fees page.

If you want to reduce your cost per course you may be eligible for credit.

Credit

Academic credit is available to students who can provide proof they have passed relevant industry certification examinations or who have completed previous study. No fees are charged for subjects students receive credit for.

Prospective students can obtain an estimate of credit entitlements from Industry Examinations by filling out the Credit Eligibility Form.

NOTE: The actual level of credit awarded will be confirmed upon acceptance into the course.

Find out more with a personalised assessment of your eligibility, or apply now!