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IT Masters AI Survival Guide for Managers and Teams

IT Masters mentor Brenton Burchmore presents the AI Survival Guide for Managers and Teams. This course is for anyone who works with AI systems in their workplace, or who manage or work with those who do. While primarily for those who want to achieve more (and more reliably) with their AI use, it is also useful for anyone responsible for business outcomes that use AI somewhere along the way.

This course is designed to teach students how to effectively use and control generative AI processes and outputs. It provides explanations of why these methods work and why certain approaches are important to successful outcomes.

Difficulty

Difficulty

Beginner
Cost

Cost

Free!
Duration

Duration

4 weeks

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Use the form below to enrol in this short course, once submitted you will receive a signup email with login details for our learning site.

           *** Please note our systems will not accept email addresses that are invalid or have symbol characters like + in them.***

Course Schedule

 

 

Webinar: Wednesday 12th August  2026 7:00pm AEST (Sydney time)

 

Webinar: Wednesday 19th August 2026  7:00pm AEDT (Sydney time)

 
  1. The role of context and prompt syntax precision; the importance of context from the human to the AI, how much our own words matter and how to choose them. The benefit of assigning the AI a “role”.
  2. Workflow management and task breakdown; the basics of healthy and effective workflows and task sampling to ensure outcomes and avoid thread context pollution.
  3. Evolution of a thread for refined results; conversation steering from a starting response to a controlled, expanded, and evolved outcome.
  4. Image generators: how to effectively control image outputs.

Webinar: Wednesday 26th August 2026  7:00pm AEDT (Sydney time)

  1. The digital worker; how much of our daily work might be done by AI on its own? How might the relationships between human and AI worker change?
  2. AI Agents: AI systems that can complete multi-step tasks autonomously or with limited human intervention.
  3. Curated data sets and enterprise-owned knowledge; evolved training data and in-house AI systems built on a company’s own knowledge.
  4. Purpose-built specific AI; topic-centric AI as a specialised and self-contained system designed for a narrow range of functions and outputs.

 

Webinar: Wednesday 2nd September 2026  7:00pm AEDT (Sydney time)

  • Exam pass mark: 50%
  • Time limit: 1 hour
  • Attempts allowed: One
  • Format: 40 multiple choice questions

Course Information

 

Who will present the webinars?

Brenton Burchmore is one of our leading (and most popular) subject authors and mentors. After two decades in the corporate and IT world, he has spent the last decade designing and teaching business and IT-related subjects such as these to over 90,000 students worldwide.

An Adjunct Lecturer since 2010, Brenton has authored more than a dozen masters subjects that relate to these topics. From Agile Project Management to IT Service Management, Professional Communications to Business Analysis – and a long list of professional disciplines in between, Brenton has explored all of the ways in which IT services and systems are built and delivered.

Brenton’s prior corporate history includes a decade spent in operations and delivery of technical services, beginning as a network technician and ending as Operations Director. He has combined his knowledge and experience with the latest global thinking on DevOps to bring this short course to all of you.

What is the aim of this short course?

This course is designed to teach students how to effectively use and control generative AI processes and outputs. It provides explanations of why these methods work and why certain approaches are important to successful outcomes.

 

What is included?

In addition to the weekly hour-long interactive webinars, you will be provided with suggested reading materials / research papers and an active discussion forum and a weekly activity to complete.

 

Is there a final exam?

Yes — the short course exam will be a timed, open-book exam that you will sit at your computer.

 

Do I get a completion certificate if I complete the course?

Yes — provided you receive a pass mark (50% or over) for course assessment, which comprises the exam and any available participation marks.

 

Are there any prerequisites for the course?

No, you can sit this short course all by itself but you may consider taking some of our beginner level short courses on Networking & SysAdmin and Cyber Security first.

 

Will the course qualify me for university credit?

Yes — successful completion of three or more of our short courses will qualify you for one credit for an industry elective subject in our postgraduate courses. Click here for further details.

 

Will I need to purchase any study materials to complete the course?

No — all essential materials will be supplied.

 

Will the webinars be recorded?

Yes — all webinars are recorded and you will be able to access them, and all other free course materials, by registering for the course.

 

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