Enrolments: 561,736

Master Degree and Graduate Certificate Course Enrolments: 8,865

The total number of Master degree and Graduate Certificate enrolments since Charles Sturt University and IT Masters launched our first qualification in 2003.

Short Course Enrolments: 552,871

The total number of enrolments in our free short courses that we offer as a taster of what it is like to study via Distance Education with Charles Sturt University.

Submitting a Complaint to IT Masters

Sometimes things go wrong. When they do we take them seriously.

The best thing to do first, is to contact IT Masters directly – by phone (1300885685) or email (admin@itmasters.edu.au).

ITM Admin staff will look at your complaint as a matter of urgency and you will also receive an acknowledgment email within 24 hours of receipt. Depending on the nature of the complaint, it is then referred to the appropriate staff for investigation and action.

All ITM subject-related complaints and assignment reviews are directed in the first instance, to the ITM Education Manager. All non-ITM subject-related complaints should be directed to the relevant head of school. All admin and operations related complaints are directed in the first instance, to the ITM Operations Manager.

You can also make a complaint directly to Charles Sturt University. Their complaints process is detailed here.